Bad service

Item: MTN South Africa
Rating: 1
Author: Nandipha G

I have a complaint in 2017 I was due to renew the contract but I didn't not instant somebody from MTN called me saying I could get the airtime SIM only for R149 a month for 24mnths but I and up paying R568 a month in 2018 March MTN blocked the SIM I went to MTN south Gate to complain they . I am still charged more than R149 . Can someone take charge and help me. Or just refund me all the money i have payed on this contract and have my number migrated to prepaid.

Helpful (0)

Replies (2)

Nandipha G's updateReviewer Update

30 Mar 2019, 15:27

Alternative no: ***

Nandipha G's update30 Mar 2019, 15:27

Reviewer Update

Alternative no: ***

MTN South Africa's replyOfficial

02 Apr 2019, 11:15

Good day Nandipha,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Please note that we tried to contact you and reached voicemail. Kindly provide us with a suitable time to call you.
Warm Regards,Zanele MazibukoComplaints Management Team

Best regards,

MTN South Africa's reply02 Apr 2019, 11:15

Official

Best regards,

Bad service

About

Community

Businesses

Follow Us