DM
D M
1 reviews | Active since Oct 2022
19 Mar 2019, 17:57
Bad service
Got 4 contracts with mtn I pay close to 1200 a month yet getting service from them is pathetic Went to tbe store called customer service even sent fb messages on messenger but not one response All i asked was for my other numbers to data share to my main number Also tbe dropped calls n signal losses and no compensation Data gets used to fast yet i do the same amout of stuff with other networks and tbe data last longer I hope some senior reads these complaints becuase i have call recordings and proof of how many times im asking for assistance but nothing is being done
Helpful (0)
Replies (3)0
Replies (3)MTN South Africa's replyOfficial
20 Mar 2019, 14:24Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply20 Mar 2019, 14:24
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
DM
D M's updateReviewer Update
24 Mar 2019, 12:22You need to contact me before investigating
There was nothing done with my quiery before so i highly doubt anything will be done now
DM
D M's update24 Mar 2019, 12:22
Reviewer Update
You need to contact me before investigating
There was nothing done with my quiery before so i highly doubt anything will be done now
DM
D M's updateReviewer Update
01 Apr 2019, 09:28And still no rely or phone call
DM
D M's update01 Apr 2019, 09:28
Reviewer Update
And still no rely or phone call
