DM
D M

1 reviews | Active since Oct 2022

19 Mar 2019, 17:57

Bad service

Got 4 contracts with mtn I pay close to 1200 a month yet getting service from them is pathetic Went to tbe store called customer service even sent fb messages on messenger but not one response All i asked was for my other numbers to data share to my main number Also tbe dropped calls n signal losses and no compensation Data gets used to fast yet i do the same amout of stuff with other networks and tbe data last longer I hope some senior reads these complaints becuase i have call recordings and proof of how many times im asking for assistance but nothing is being done

0
Replies (3)
MTN South Africa
MTN South Africa's reply20 Mar 2019, 14:24
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,

DM
D M's update24 Mar 2019, 12:22
Reviewer Update
You need to contact me before investigating There was nothing done with my quiery before so i highly doubt anything will be done now
DM
D M's update01 Apr 2019, 09:28
Reviewer Update
And still no rely or phone call