sS
sechaba S
1 reviews | Active since Jul 2011
01 Oct 2015, 07:50
Bad service
I have been send MTN an inbox via Facebook and Devan responded that my caller tune has been cancelled only to find and sms on the same day 26th Sept that I have been debited which I informed him and he ignored me. Today I receive another sms that keeps on debiting my airtime. Bad service really disgusts me, can someone who's competent sort this out asapY'ello! Your CallerTunez service has been renewed at R0.50 for 7 Days. The service will expire on 2015-10-06 .More info dial *123*10#.Reply STOP to opt out
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MTN South Africa's replyOfficial
01 Oct 2015, 12:48Hello nationwise,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the caller tune has been cancelled on your number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the caller tune has been cancelled on your number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply01 Oct 2015, 12:48
Official
Hello nationwise,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the caller tune has been cancelled on your number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the caller tune has been cancelled on your number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***