ND
Nqobile D
1 reviews | Active since Feb 2019
15 Feb 2019, 18:06
Bad service
MTN customer service is very bad they take their customers for granted.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Feb 2019, 12:58Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation, all will be left as is since the debit date is around the corner. You are only owing less then R1.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation, all will be left as is since the debit date is around the corner. You are only owing less then R1.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply18 Feb 2019, 12:58
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation, all will be left as is since the debit date is around the corner. You are only owing less then R1.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation, all will be left as is since the debit date is around the corner. You are only owing less then R1.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,