Bad service

Item: MTN South Africa
Rating: 1
Author: Rekha R

Please contact me regarding queries logged in 2015 august and september with no feedback received till today almost 4 yrs later. Req ********** Mtn and Req: ********** mtn query

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

12 Feb 2019, 08:36

Good day Rekha Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. I have tried to contact you this morning however I’m getting your voicemail. Please advise what time can I contact you. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh
Complaints Management Team

Best regards,

MTN South Africa's reply12 Feb 2019, 08:36

Official

Best regards,

MTN South Africa's replyOfficial

12 Feb 2019, 11:14

Good day Rekha

As per our telephone conversation today at 11:13 you advised that i should call you back tomorrow at the same time.

Thank you
Roanne

Best regards,

MTN South Africa's reply12 Feb 2019, 11:14

Official

Good day Rekha

As per our telephone conversation today at 11:13 you advised that i should call you back tomorrow at the same time.

Thank you
Roanne

Best regards,

Bad service

About

Community

Businesses

Follow Us