BAD SERVICE

im very disappointed with the service I got from MTN, 9 days ago I bought airtime with my cell phone bank worth of 200 and it was never in after an hour I called customer care and they told me to wait for an hour or 2 of which I did later on around 6pm I called and they lady said I need to fax a bank statement as prove transection went through and gave me the fax no: ***. The following morning I went to The Glen Mall MTN Store were I asked one of the lady to fax the proof for me ,of which she did and the whole day no1 said anything . On Tuesday I called again for follow up but then I was told to wait for 72 hours which I did on Thursday I called again but instead of getting help I was taken from pillar to post made me felt like im a complete idiot there is no way I can buy airtime and never receive it and was told to wait other 72 hours . I decided to call again this Saturday and I was told that the fax number I was given does not exist and there is nothing they can do<br> MTN I WANT MY 200 BACK IF I CAN NOT GET MY AIRTIME ......IF NO1 IS WILLING TO ASSIST ME I WILL TAKE THIS METTER UP UNTIL THERE IS JUSTICE!!! ***