UR
Unati R
1 reviews | Active since Jan 2019
07 Jan 2019, 11:10
BAD SERVICE
Someone ported my number to Mtn on Friday 4th January 2019 and i called mtn for assistance no one helped me and i still have no access to my cellC number **********
I spoke to three different people no one helped
I need my cellC number back because i didn't port to mtn someone is doing ***** with my number.
Please call me on ********** that is my work number
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Replies (1)
MTN South Africa's replyOfficial
08 Jan 2019, 13:33Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the port has been reversed and that I cannot get hold of you on the number provided. I will email you correspondence.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the port has been reversed and that I cannot get hold of you on the number provided. I will email you correspondence.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply08 Jan 2019, 13:33
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the port has been reversed and that I cannot get hold of you on the number provided. I will email you correspondence.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the port has been reversed and that I cannot get hold of you on the number provided. I will email you correspondence.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,