KS
Khomotso S
1 reviews | Active since Dec 2018
27 Dec 2018, 00:42
Bad service
Took this deal 10GB for R199 on black Friday but got my bill and its way high.have to pay R533. Called mtn n am told to go to the store i took the contract with, which is 7hr drive from me. Tried calling them but it doesn't go through.... Mtn klerksdorp
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MTN South Africa's replyOfficial
31 Dec 2018, 05:21Good day K****tso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the additional charge is for your connection charge as well as prorata charges. These are charged only on your activation month.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the additional charge is for your connection charge as well as prorata charges. These are charged only on your activation month.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply31 Dec 2018, 05:21
Official
Good day K****tso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the additional charge is for your connection charge as well as prorata charges. These are charged only on your activation month.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the additional charge is for your connection charge as well as prorata charges. These are charged only on your activation month.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,