RM
Ross M

1 reviews | Active since Aug 2012

24 Oct 2018, 09:27

Bad service

Need to settle my full account with you guys.

Mailed you on Monday for a settlement letter.

Still haven't recieved.

Please send this to me asap.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Oct 2018, 14:35
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I will investigate and revert back to you via email.

We would like to assure you that we are actively working to improve our service levels.

Warm Regards
Zenetta Portia Viljoen
Complaints Management team

Best regards,