HJvR
Hennie Janse van Rensburg

1 reviews | Active since Oct 2018

16 Oct 2018, 11:09

Bad service

We Paid an amount of R 646.58 online via my MTN app using my bank card on the 29th of September 2018. Currently the account still show that we are in arrears and our lines was suspended today

0
Replies (2)
MTN South Africa
MTN South Africa's reply16 Oct 2018, 18:25
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that the payment is reflecting and your services have been restored.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,

HJvR
Hennie Janse van Rensburg's update16 Oct 2018, 20:16
Reviewer Update
Thanks Mike