BP
Byron P

1 reviews | Active since Sept 2018

17 Sept 2018, 12:09

Bad service

I phoned in the call center on another device last night as I couldn’t make any calls out as it wasn’t working sense Friday morning, the lady from the call center said she has cleared everything and I should turn my device off for five minutes and then turn it on, till now I’m still not able to make calls I’m just having enough time wasted with MTN.

0
Replies (2)
MTN South Africa
MTN South Africa's reply18 Sept 2018, 09:11
Official

Thank you for the post

We apologise for the inconvenience caused. I have sent you an email confirming the conversation we have had earlier that your handset is now working fine. Please note you can email me for any further issues.

Warm Regards

Zenetta P Viljoen

Complaints Management Team

Best regards,

BP
Byron P's update19 Sept 2018, 12:04
Reviewer Update
Well I’m still not happy as today I tried to make a call and I’m having same problem again