Bad service

Item: MTN South Africa
Rating: 1
Author: Herman B

Lodge a request by e mail to Customer Care since May on various mails Acknowledge receipt but no response Mtn do not care for their customers at all

Helpful (0)

Replies (3)

MTN South Africa's replyOfficial

12 Jul 2018, 07:04

Good day Herman,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with a description of your complaint so that we may prioritize and resolve itr for you.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

MTN South Africa's reply12 Jul 2018, 07:04

Official

Good day Herman,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with a description of your complaint so that we may prioritize and resolve itr for you.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

Herman B's updateReviewer Update

12 Jul 2018, 11:06

Please send me you're e mail address and I will fwd my mails **********

Herman B's update12 Jul 2018, 11:06

Reviewer Update

Please send me you're e mail address and I will fwd my mails **********

Herman B's updateReviewer Update

16 Jul 2018, 14:14

Still no respond to my mails send from *** Not satisfied with my existing contract as phone giving troubles and even the contract not really a good contract. "Upgraded Nov 17" No respond to my request for Ishie to forward e mail address to enable me to forward my my. Not even a phone call Really totally unacceptable

Herman B's update16 Jul 2018, 14:14

Reviewer Update

Bad service

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