NT
Nelly T

1 reviews | Active since Jul 2018

04 Jul 2018, 11:38

bad service

I app**** for a contract online, got a call back and everything was processed, that was on the 25th of June. I submitted documents and i have been told my application is with the vetting department.

how long does it take to process vetting????? MTN is so *********** .

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Jul 2018, 20:01
Official

Dear Valued Customer,

Thank you for taking the time to raise your concerns with MTN.

We have engaged with our vetting department to investigate and resolve your problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,