MS
Mesha S
1 reviews | Active since Jun 2018
20 Jun 2018, 13:54
Bad Service
Never ever had an Mtn Contract decided to take up one its been 8 days and the service is appalling .They are like absolutely useless.
Seems like the agents in the direct store are lazy and are not helpful at all.
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Replies (1)
MTN South Africa's replyOfficial
21 Jun 2018, 08:11Good day Mesha,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to MTN Direct ***) management for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply21 Jun 2018, 08:11
Official
Good day Mesha,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to MTN Direct ***) management for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,