MM
Melvyn M
1 reviews | Active since Jan 2014
11 Jun 2018, 13:50
Bad service
I'm still waiting to hear from MTN about my monthly minutes that just DISAPPEARED. They firstly send the query through to the wrong department, and I'm still waiting. Have to buy airtime in the meanwhile
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MTN South Africa's replyOfficial
15 Jun 2018, 12:24Thank you for yor post.
We sincerely apologise for the inconvenience experienced and the frustration it causes.
This matter is being investigated and a feedback will be provided soon. It is not MTN's intention to dissatisfy you .
Warm regards,
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply15 Jun 2018, 12:24
Official
Thank you for yor post.
We sincerely apologise for the inconvenience experienced and the frustration it causes.
This matter is being investigated and a feedback will be provided soon. It is not MTN's intention to dissatisfy you .
Warm regards,
Eunice
Complaints analyst.
Best regards,