Bad service
I am struggling for days to get my account updated. I did make a payment of 4000 already and made an arrangement to pay balance on 28th
Can you please reactivate my lines while you look for my payment that i send through 10000 times already.
PLEASE REACTIVATE MY LINES!!!! Its the only form of income I have!!
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MTN South Africa's replyOfficial
15 Mar 2018, 20:35Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that your lines have been reconnected today it takes within 2 to 24hrs for the service to be restored.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply15 Mar 2018, 20:35
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that your lines have been reconnected today it takes within 2 to 24hrs for the service to be restored.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,