LP
Lezel P
1 reviews | Active since Feb 2018
12 Feb 2018, 12:50
Bad Service
Still waiting for my upgrade phone from last year June 2017 as a customer had I speak to almost 5consultant but each of then tell me the same story and i paid every month R350 for a phone I dont have What mist I do to get my phone I ask them to cancel my cotract so that I can go to another store to by myself a new phne but no respond.
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
13 Feb 2018, 09:56Dear Lezel,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply13 Feb 2018, 09:56
Official
Dear Lezel,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
LP
Lezel P's updateReviewer Update
05 Mar 2018, 08:04Good morning Kabelo today its the 5March and nowone has call me to inform me when I will recieved my phone how long much I still wait for it because i make every month a payment for a phone i dont have.Regards LezelPekeur
LP
Lezel P's update05 Mar 2018, 08:04
Reviewer Update
Good morning Kabelo today its the 5March and nowone has call me to inform me when I will recieved my phone how long much I still wait for it because i make every month a payment for a phone i dont have.Regards LezelPekeur
LP
Lezel P's updateReviewer Update
05 Mar 2018, 09:10Morning Kabelo can you guys please just cancel this contract for me because i dont want that phone anymore.Regards Lezel Pekeur
LP
Lezel P's update05 Mar 2018, 09:10
Reviewer Update
Morning Kabelo can you guys please just cancel this contract for me because i dont want that phone anymore.Regards Lezel Pekeur