1 reviews | Active since Nov 2017
Bad service
Hi Mtn
I'm very upset it's been over a year now that I haven't gotten my TV which I took a contract with you guys, and I have been paying that contract till date!! I phoned the complaints centres countless times and have been corresponding with My branch. I want this sorted out Asap. My branch has given up with you guys. !!!! service is terrible!!
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Southway Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Southway Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,