TM
Thalita M
1 reviews | Active since May 2017
24 Oct 2017, 16:03
bad service
Good day
Mtn approached me for a contract phone,i accepted the offer but the gave me the wrong phone.I complained on this platform and they called me on monday they said they will get back to me to solve my problem even now i am still waiting,so now i am stuck with a phone that i did not want and no one is willing to assist me
Regards Thalita
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MTN South Africa's replyOfficial
25 Oct 2017, 19:51Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact the MTN Direct group to logged the pick up request for you. ***. The device will be delivered back to MTN Midrand store. The MTN Direct group will assist you with the pre-order for the correct device.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply25 Oct 2017, 19:51
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact the MTN Direct group to logged the pick up request for you. ***. The device will be delivered back to MTN Midrand store. The MTN Direct group will assist you with the pre-order for the correct device.
Kind Regards,
Alice van der Merwe
Best regards,