Bad Service

i have been calling for Re-activation of my line and each time i call an urgent advise me they forward an email to the relevant department for activation but theirs no response or feedback from that department , when i ask them to provide me with they direct line they say that department doesn't have contacts details of which its a **** , how come i big company like you to not have a contact details but only email of which they dont even reply to that ****** email, i wanted to tell them **** of my mind as how i feel because this is the second time they do this...initially i requested a service from that department but can you believe it took 3 weeks for me to get feedback if i didnt call i wasn't going to get one....am very upset right now and i cant wait for my contract to end with you as i dont want anything i mean anything to do with you guys, i wont even recommend a family friend to do business with mtn you full of ****

regards story ********** 125