I have been on contract with mtn and i was recently retrenched from work so i could not make payment as expect .my lines were deactivated and i was referred to hammond pole attorneys.of which was understandable. I then got a job and made all payments that were in era's via hammond pole attorneys and requested for my lines to be reactivated .ever since i have been struggling to get my lines activated as i get pushed back and forth from the attorneys to mtn from mtn to the attorneys as they say that no payments were made but Hammond pole attorneys were debiting from my account i have sent my bank statements through to several people from mtn and get no assistance with the reactivation they tell me they will call me back with feedback but for the past 2 months nobody ever called me back with feedback for the past 2months i have been paying mtn but not getting what i have subscribed for which is really unfair i need help cellphone number
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint together with your ID and mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint together with your ID and mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
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