PK
Paul K
1 reviews | Active since Jul 2015
24 Aug 2015, 15:11
Bad service
I put a complaint in against MTN,reply from MTN said they look into it ,2 months ago (no ***) person from mtn Lungi -my tel no ***.Up today still no feedback I want to cancel this contrack as i don't have any signal for my internet at home .They refuse to cancel it according to them i owe them R5000 plus.<br> This was originaly a top up contrac acording to the male personat riverside mtn store in Vanderbijlpark.
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MTN South Africa's replyOfficial
11 Sept 2015, 15:14Hello krugerpg,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: *** the data charges for invoice dated: 2015-05-11 are valid. Please also note in order for cancellation to be actioned your account must be paid up to date.
Please find the below attached coverage link in order for our coverage team to assist you promptly:
https://goo.gl/1Tu3dZ
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: *** the data charges for invoice dated: 2015-05-11 are valid. Please also note in order for cancellation to be actioned your account must be paid up to date.
Please find the below attached coverage link in order for our coverage team to assist you promptly:
https://goo.gl/1Tu3dZ
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
Warm regards,
Keitumetse
REQ:***
MTN South Africa's reply11 Sept 2015, 15:14
Official
Hello krugerpg,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: *** the data charges for invoice dated: 2015-05-11 are valid. Please also note in order for cancellation to be actioned your account must be paid up to date.
Please find the below attached coverage link in order for our coverage team to assist you promptly:
https://goo.gl/1Tu3dZ
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
Warm regards,
Keitumetse
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: *** the data charges for invoice dated: 2015-05-11 are valid. Please also note in order for cancellation to be actioned your account must be paid up to date.
Please find the below attached coverage link in order for our coverage team to assist you promptly:
https://goo.gl/1Tu3dZ
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
Warm regards,
Keitumetse
REQ:***