Bad service

I have been with MTN for the past 9 - 10 years, but my contract was with Nashua Mobile, and I must say, it's sad to say that Nashua Mobile is no longer the Provider, because I never had any problems with them.<br> I upgraded on 2015-04-18 to a new phone on a 24 MTH MY MTNChoice 100mins(S200+D300+LTE).<br> Up to date I never received my 200 SMS or my 300MB data. I went to Kolonade and opened a query: Ref *** was opened. On 2015-07-04 I went to Wonderboom Junction MTN to find out what the problem is. A lady assisted me and I thank her. She opened a new query as the first query has been lost due to the MTN strike. The new Ref is ***. Today 2015-07-21 I phoned the customer service centre on 808. After being cut of three (3) times, I phoned again for the fourth (4) time. After about 40 min my call was answered. A lady assisted me, I informed her, politely, that I would like to know what the problem is with my contract