AS
Angus S
1 reviews | Active since Jul 2015
04 Jul 2015, 10:53
Bad Service
I am working abroad and arrived back in South Africa 01 July. When I switched on my phone, I couldn't make calls. I went MTN at JHB International and an attendant assisted me. After that I could send and receive SMS and receive calls. When I tried to make a call then I get a response, \ The number that you have dialled is incorrect. Please check the number and dial again". What is strange is that I can send a SMS to the same number and it will go through. I went to MTN at the Grove in Pretoria and the attendant"
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Replies (1)
MTN South Africa's replyOfficial
04 Jul 2015, 13:07Hello seppiez,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
The matter has been escalated to the relevant management to contact you regarding the matter.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
The matter has been escalated to the relevant management to contact you regarding the matter.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply04 Jul 2015, 13:07
Official
Hello seppiez,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
The matter has been escalated to the relevant management to contact you regarding the matter.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
The matter has been escalated to the relevant management to contact you regarding the matter.
Regards,
Lawrence
REQ: ***