Bad Service

Due to the call centre not operating for almost 2months now I had to go to the nearest MTN store to request them to load data on my number which will be debited along with my contract bill.Saturday the 27th June 2015 a guy assisted me and advised that I will receive my 300mb data within 2 to 24hours if not I should call the randburg square store directly, nothing came through and I called the store during their working hours on Sunday but no one answered.<br> <br> Monday 29th June 2015 I went back to the Randburg store and the consultant that assisted me on Saturday advised that on their system it shows that the data requested was sent through,I than got assisted by Kgotso who than instead of assisting me with loading the data as requested he than logged a query as to why it wasn't received on Saturday which than means I'm still stuck with no assistance until they decide when its suitable for them but still continue deducting every month.