1 reviews | Active since Aug 2013
BAD service
Since my last report I am still awating a clear answer from MTN, got a response from 'Khotso Gama [ MTN - Innovation Centre ]' [Email Removed] and Creditmanagement [Email Removed] after I have sent an email to Customer Care [Email Removed] This message below is all they are saying and I keep on asking how it is that they got to such an amount, as I wanted to pay cash in May 15 trading since my account appeared to be closed when I went to the Randburg CBD branch. And they closed my account and therefore my debit order was deactivated, which was clearly not my fault. Please assist.<br> Y'ello!<br> Good day<br> Please note that the outstanding amount is R 1,639.73 for until June invoice.<br> Thank you for your email.<br>
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that there is no record of a cancellation request and the last payment received was 31-03-2015 which is why there is an outstanding amount of R 1,639.73.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that there is no record of a cancellation request and the last payment received was 31-03-2015 which is why there is an outstanding amount of R 1,639.73.
Thank you
Wenzile Masina
REQ:***