DH
Dieter H
1 reviews | Active since Nov 2014
16 Jun 2015, 16:39
bad service
MTN Vanderbijlpark poor service regarding phone contract. My son took out a contract of R300 monthly and at the end of last month he got an sms saying that he should pay R545,61. We went to the MTN store twice to find out why all of the sudden he has to pay so much. This problem has not been resolved, head office cannot be contacted. This reflects bad on my sons name.
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MTN South Africa's replyOfficial
17 Jun 2015, 13:05Hello leandrahenning,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there's usage over and above the monthly provisioning.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there's usage over and above the monthly provisioning.
Best regards
Mantoa
REQ:***
MTN South Africa's reply17 Jun 2015, 13:05
Official
Hello leandrahenning,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there's usage over and above the monthly provisioning.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there's usage over and above the monthly provisioning.
Best regards
Mantoa
REQ:***