TM
Tshepo M
1 reviews | Active since Apr 2013
12 Jun 2015, 07:42
BAD SERVICE
Veronica please send me your email i have never received anything that my account was reversed in feb i always make sure i pay my account, i have never reversed any payment, send my your email address i will forward you my bankstatement and you gonna tell me where you see any reversa.
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Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 16:56Hello Nosa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have sent you a mail so you can forward your bank statement.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have sent you a mail so you can forward your bank statement.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply18 Jun 2015, 16:56
Official
Hello Nosa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have sent you a mail so you can forward your bank statement.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I have sent you a mail so you can forward your bank statement.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***