1 reviews | Active since Jun 2017

12 Jun 2017, 12:13

bad service

<p>I have requested an upgrade on the 17th to get the HP 250 G5. I still have not heard anything from them because apparently they are waiting on stock... this is SHOCKING to me because how are you advertising something and after a month you STILL do not have any stock or gotten back to me and said when you will be getting stock in?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Jun 2017, 21:07
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike