1 reviews | Active since Apr 2017
Bad service
<p>I just went into the branch at eastgate and received the worst experience ever. There were sales people all over the place but nobody would help. When someone eventually came over they new nothing and made no effeort to find out or help me. Very poor show. In one day I have had the best experience abd the worst.</p>
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***2
Best regards,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that this has been escalated to the relevant management team to take corrective measures in accordance with our service level agreements.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***2
Best regards,