Bad Service

<p>I had a very bad service with MTN I logged a claim on the 23.02.2017 and received a confirmation that it has been received and they are looking at it and they were quite for 7 days and I resent them an email again on the 03.03.2017 and they only came back to me on the 06.03.2017 requesting that I resend my docs again with IOM #. I received a call notifying me that the unit will be picked up and I was to pay an excess which I did on the 13.03.2017and again I requested a loan unit for the second time and I was informed that it will take two weeks and a Supervisor will give me a ring. I have just received an e mail from ********** ) stating that they don’t issue loan units?????? After I have been told to wait two weeks and I was issued with one before. What is going on it’s been 1 full month and 5 days and nothing has been done.</p> <p> </p>