AJ
Anja J

1 reviews | Active since Aug 2016

22 Mar 2017, 13:31

BAD Service

<p>I have been to an MTN shop on 2 occasion to activated my BILLING on my account , I have phone MTN custemor service 808 on 2 occasion to ask them to mail me my ITEMISED BILLING to my email ....and yet up to now I have received nothing excepts 2 revrence numbers. How many time to I have to GO in or ask. BAD SERVICE....</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply22 Mar 2017, 22:27
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that we have emailed you the itemized billing for the invoices dated 2017-02-11 to 2017-03-11, reference number: ***1.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***