WJ
William J

1 reviews | Active since Feb 2017

16 Mar 2017, 11:20

Bad Service

<p>For the last 5 months I could not use my phone because the 14 of every month when I get my Topup of R110 the very next day the airtime is gone. I went to complain about this now every month but with no Joy. Tuesday morning at 7 am. I checked my phone to discover that R7.00 is already gone. I then bought 20mb just to check because I was told it is because I don't have Data. At 5 pm the afternoon there were R74.00 in my account. At 7 pm. the evening there were R29.00 without me using the phone. Wednesday morning I went to MTN Bayside Table Veiw and was told that Content Services was taking my money that they have no control over. This year September I will have my phone for 2 years. This never happened the first year. It is now for the last 5 months that Content Services takes R15.00 a Day out of your account and they say they have no Control over this. Somebody needs to explain this to me. I am paying for my and my wife's phone R299.00 a month and can promise I am Done with MTN. Just emagine They take R15.00 a day of every Customer. Can somebody Do something about Please.</p>

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