1 reviews | Active since Feb 2017
BAD SERVICE
<p>For the last month I have been trying to sort out our business account with MTN with very little success. I have had to go in personally to Morningside 3 times in order to achieve anything. I have wasted hours on the phone only to be pushed from pillar to post and no-one can help me. Not to mention the huge phone bill I received from all the ********** / ********** calls made. Can no-one do anything right the first time there! We took out the contracts in NOV 2016 and it's still not corrected. What do you have to do to get people to do their job! You cant complain to management as no-one will give out the details, the phones dont get answered and problems not resolved. Absolutely useless!</p>
Dear Michelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that I have escalated your query to our SME division for urgent assistance and I have also asked that they provide urgent feedback regarding your query.
I hope that you find this in order.
Thank you
Kind regards
MTNSA
Dear Michelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that I have escalated your query to our SME division for urgent assistance and I have also asked that they provide urgent feedback regarding your query.
I hope that you find this in order.
Thank you
Kind regards
MTNSA
