Bad Service

<p>On 09th January 2017 I upgraded with Summer Mobile, I thereafter requested this to be cancelled. This was cancelled. by MTN & I was told that I can go into a MTN store to process my NEW upgrade.</p> <p> </p> <p>I then went in to MTN Fourways and did an upgrade with the MTN store directly.</p> <p> </p> <p>This morning I received an sms to say that the upgrade done at the store was also cancelled (New upgrade)</p> <p> </p> <p>Please note this is incorrect, as ONLY the first upgrade via Summer Mobile had to be cancelled, and the one done at the store must still be in effect.</p> <p>The package I must be on is for Huawei P9 Lite, 100 minutes and 2 GIG of data for R349 per month. I have signed documents at the store and have the handset with me already. This upgrade must NOT be cancelled please. This was an error on MTN side, please can this be corrected ASAP. This was done by Selaelo Raphadu with ref: ********** 1 This was obviously a duplicate request for the first upgrade cancellation as i did not request the NEW upgrade done at the store to be cancelled at all. Please can someone assist me urgently to get this resolved?</p>