KM
Klaas M

1 reviews | Active since Feb 2017

07 Feb 2017, 20:46

Bad service

<p>My cellphone number was disconnected. I finished paying the outstanding amounts on 28 Nov 2016. The legal department called me on the 30 Nov 2016 called me saying they will reconnect my number by the 3 Dec 2016. Since then i have been calling them to reconnect the phone and i have been send from pillar to post with no responce. The legal department of mtn is difficult to get hold and am still sitting with a disconnected number.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Feb 2017, 18:06
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the mobile number 071****393 has been reactivated, kindly test the SIM card.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***