1 reviews | Active since Feb 2017
Bad service
<p>Hy my name is Johnny Malatjie i've took a cell phone contract with MTN on 2016-08-14 the package included that i was gonna get 200mb data for 24months but so far i didn't receive data ,i went to Soshanguve crossing MTN and i was assist by Mr B Maila.then i went back to the store serveral times spoke to the Manager Busi but still she was also helpless ,the most painful thing is that am paying every month.Very bad service i've ever had with MTN </p>
Good day Johnny,
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
Please refer to the response we have sent to you to your second post titled "Bad service".
Kind Regards,
Tshepo M
REQ:***
Good day Johnny,
Thank you for your post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
Please refer to the response we have sent to you to your second post titled "Bad service".
Kind Regards,
Tshepo M
REQ:***