1 reviews | Active since Apr 2015
Bad service
<p>As a hard of hearing person, your 808 and 1555 service is terrible. The person talks too much and the "Y'ello" starting with every sentice is an absolute pain. Further is the menu's to big as I can not hear them. MTN service is on a spiral downway and I suppose they are not worried about the less than 1% subscribers that has hearing problems. It also is no use to go to branch as they are even more useless</p>
Good day Eric
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
REQ:***
Good day Eric
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
REQ:***