1 reviews | Active since Dec 2016
BAD service
<p>I recently moved into a new house and the cell and data signal is really bad, as in sometimes I have no network coverage at all and when I do have signal calls are impossible and I can't even open a Internet page. I have three device's in the house that are all MTN 2x Internet 1 x phone. So I placed a query on the 4 th of December on the MTN coverage page and by the 16th i had not even had a reply, so I placed a complaint on the MTN complaint page which I got an email saying I would be contacted in 5 days up until now I have not had any communication back. I am paying my bill every month and I am not getting what I pay for but let me not pay my bill once and I would probably get contacted by atleast two people asking where their money is. It is an absolute disgrace that a company like MTN in this day and age can get away with such bad service. </p>
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team thye will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regrads
Angela
REQ:***
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team thye will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regrads
Angela
REQ:***
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team thye will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team thye will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team they will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Good Day
Thank you for taking time to raise your concerns with MTN.
We have escalated the matter further with our coverage team they will be in contact with you once they have resolved the matter.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Well they sent someone out to test the signal in January and up until now I have had no feed back or response.... thank you again MTN for the amazingly bad service.... Oh and the amazing speed test is now 1.5mb download and 0.05 upload, that has been my fastest to date but usually the speediest does not work due to no network coverage ... Oh also remember I am paying you a premium price for my LTE phone that you can't even supply the LTE service ... well done MTN for making sure that you loss yet another customer.
Well they sent someone out to test the signal in January and up until now I have had no feed back or response.... thank you again MTN for the amazingly bad service.... Oh and the amazing speed test is now 1.5mb download and 0.05 upload, that has been my fastest to date but usually the speediest does not work due to no network coverage ... Oh also remember I am paying you a premium price for my LTE phone that you can't even supply the LTE service ... well done MTN for making sure that you loss yet another customer.