1 reviews | Active since Apr 2013
BAD SERVICE
<p>I am a prepaid customer of MTN and my simcard has been blocked (pin and puk). i have called the customer service centre and was transfered from one consultant to another. the consultants has not been very helpful and everytime they had to reboot the system. i have never had such difficulty and this is poor service. i just neede help with unlocking the simcard but withot any luck</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if your sim card is pin and puk blocked, you will need to do a sim swop. There is no other pin that we can use to unblock the sim. The sim is now rendered useless.
Regards,
Ishie.
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if your sim card is pin and puk blocked, you will need to do a sim swop. There is no other pin that we can use to unblock the sim. The sim is now rendered useless.
Regards,
Ishie.