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kefilwe M

1 reviews | Active since Oct 2013

21 Dec 2016, 21:47

Bad service

<p>My account has been handed over and I have been trying to get hold of the legal department with no luck. I have sent out numerous emails with no luck, tried to call certain provided numbers with no luck... can anyone please call me urgently as I want to settle this account it is giving me a bad credit record unnecessarily... </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Dec 2016, 20:15
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***