1 reviews | Active since Nov 2016
Bad service
<p>Yesterday 25:11:2016 I got back from work around 9pm and I found out that mtn had a black Friday deaI I really wanted it so I called a few stores to find out which one was open and that was the airport store that was open until 10 pm I then drove from Mayfair to the airport in the rain just to go get the deal as I got there they told me they will help me as I got there there were two ppl before me firstly I can't understand why did it take so long with the first person I then continued to wait in the store that was really hot and clusterphobic as the clock ticked to 12am I wasn't helped at all and then I was told that the deal is of the system I am really upset about mtns service </p>
Good day Rasheed,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly provide us with more details of the special you were interested in?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Good day Rasheed,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly provide us with more details of the special you were interested in?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
