Bad service

<p>i went to MTN store to do a sim swap on tuesday the 22nd of November and i payed everything. i was told that my sim card will be active in 2 to 24 hours and even now my sim card doesnt pick up MTN signal. so this morning i phoned 809 customer services only to be told that the consultant who was assisting me did not process my request. and now i have been calling them and they are not picking up their phone. i am very disappointed on their service though. now i have to go the shop again because of their neglegence.</p> <p> </p> <p> </p>