1 reviews | Active since Aug 2016
Bad service
<p>Helo peter</p> <p> </p> <p>How hard can it really be for mtn consultants to check what taking my airtime since I have no subscriptions... ? Mtn service is really pathetic </p>
Thank you for raising your concerns with us via the Hello Peter website.
As per system record we note that the airtime you recharge with gets to be converted to data bundle and use the remaining airtime would be used to make outgoing calls. Please be advised you may request the itemised billing via customer care on 808. Which comes at a cost of R21.50 to view your usage.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for raising your concerns with us via the Hello Peter website.
As per system record we note that the airtime you recharge with gets to be converted to data bundle and use the remaining airtime would be used to make outgoing calls. Please be advised you may request the itemised billing via customer care on 808. Which comes at a cost of R21.50 to view your usage.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***