Bad Service
<p>Upgraded my contract on the 3rd October 2016 have not received my phone after several calls was made and was told that a consultant will call me back nothing, no one called. Was told that the phone was not in stock but never gave me the ooption for anouther phone contract has been reneiwed but no phone. As the costomer i was the one calling everytime and to no avail no body called back. Till date i have no phone but a new contract. Bad service from mtn consultant.</p>
Good da Alexia,
Thank you for taking time to raise your concerns with MTN, please accept our sincere apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that our records show that your parcel has been delivered to you, with the reference number: OF***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
Best regards,
Good da Alexia,
Thank you for taking time to raise your concerns with MTN, please accept our sincere apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that our records show that your parcel has been delivered to you, with the reference number: OF***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
Best regards,
Good day,
I received my phone yes thank you after several calls that i myself made to mtn. The point making here is that i received bad telephonic service and i was **** to by your consultants. If you tell you client someone will call you back you make sure that person calls. Even after i received my phone and called to activate the sim the consultant helping me was so rude and unfriendly. You should really send you consultants for telephonic people s****s.
A persons hole day could be spoiled by the manner that someone is talking to you. I'm really disappointed in the service i received from mtn.
Regards,
Mrs A Christians
Good day,
I received my phone yes thank you after several calls that i myself made to mtn. The point making here is that i received bad telephonic service and i was **** to by your consultants. If you tell you client someone will call you back you make sure that person calls. Even after i received my phone and called to activate the sim the consultant helping me was so rude and unfriendly. You should really send you consultants for telephonic people s****s.
A persons hole day could be spoiled by the manner that someone is talking to you. I'm really disappointed in the service i received from mtn.
Regards,
Mrs A Christians