BAD SERVICE

<p>Hi ,</p> <p> </p> <p> </p> <p>I am having a huge problem contacting MTN,</p> <p>I need to query the amount of R1800.00 .</p> <p> </p> <p>According to my knowledge the contract that I have with Mtn was a Top up line,</p> <p>I would use the data that was given to me there after I had to buy if it ran out,</p> <p>To my surprise I got a sms stating I owed an amount of R1800.00 because of data charges,</p> <p> </p> <p>I DON’T KNOW WHO CHANGED MY ACCOUNT TO AN OPEN LINE CONTRACT ?</p> <p>BUT I AM CERTAINLY NOT PAYING THIS BECAUSE OF SOMEBODYS FAILURE TO UNDERSTAND,</p> <p>I CALLED IN TO QUERY THIS AND THE LADY WAS SUPPOSED TO CALL ME BACK I AM STILL</p> <p>WAITING FOR THAT CALL?</p> <p>I WENT INTO THE STORE TO PAY MY SUBSCRIPTION BECAUSE NO DEBITS HAVE BEEN GOING OFF MY ACCOUNT,</p> <p>THE CONSULTANT TOLD ME HE IS GOING TO SEND AN EMAIL TO QUERY THAT AMOUNT ?</p> <p>STILL NO FEEDBACK?</p> <p>I HAVE BEEN A CLIENT FOR 4 YEARS NOW AND ALL I GET IS BAD SERVICE FROM MTN.</p> <p>THIS IS NOW AFFECTING ITC AS R1800 SHOWS AS UNPAID…</p> <p> </p> <p> </p> <p>AFTER SENDING MULTIPLE MAILS I STILL HAVE RECIEVED NO FEED BACK ,</p> <p>I EVEN WENT INTO THE STORE AND THE CONSULTANT HAD FAILED TO CONTACT ME</p>