1 reviews | Active since Mar 2015
BAD SERVICE
<p>Good day I dont kno what happend to MTN but its bad.</p> <p>I have 3 cell number ith them but I think to move then due to bad 808 service and MTN account department.</p> <p> </p> <p>1 Corparate number I cant load date or smsse due to some credit limit or usage limmit non of 808 know why?So the number are useless.</p> <p> </p> <p>1 Hi end user number I load 500 smsses only recieve 113 and it about 5 times i have to call back and back and back and back and no luck.</p> <p> </p> <p> </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that provisioning was done accordingly, kindly be advised that for any adhoc services requested you are provisioned with prorata of the service.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that provisioning was done accordingly, kindly be advised that for any adhoc services requested you are provisioned with prorata of the service.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
And they are still working on it !!!!
And they are still working on it !!!!