Bad service

<p>I updated on 2 August, was told I would receive the phone that week and the television next week, I was told to send t.v. license and inform them when I received the phone as I they can inform Samsung too delivered the t.v, firstly the phone only came the following week after I had to send a follow-up email to find out when I'll be receiving it, the consultant immediately followed up and informed it would be latest by the Friday which I was fine with since the previous week had a public holiday and I know that can delay things. On the 11th I received the phone and immediately informed mtn. It's now the 4 September, I have already paid my first installment of the upgrade, I have sent another e-mail since then, and still have no t.v. or idea when it will be delivered, which is very disappointing since the t.v. is the only reason I continued with my contract.</p>