BM
Boitumelo M

1 reviews | Active since Feb 2015

31 Aug 2016, 12:16

BAD SERVICE

<p>I was told i owe mtn R1900 while i owe R940 that i was willing to pay and when i asked how my account got to R1900 i was on the line with three different people for over an hour and still got no answer. I was told to email my bank staments for six months to Fezeka Mhontlo that was on the 22/08/16 today its the 31/08/16 i still dont havwe feedback i emailed her three times and shes ignoring my emails.I worries me that no one can explain how my account got to R1900 makes me wonder how many people you have ****** their monies iv been trying to cancel one contract since april still no luck and im till billed for it now i cant cancell it because of this arears hanging on my name. can someone get back to me with answers as i will not have R1900i my account come month end</p>

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Replies (2)
BM
Boitumelo M's update28 Aug 2017, 16:02
Reviewer Update
I have been handed over for collection for this matter .I'm still waiting to be to be told why they stopped debiting me they even blocked my number . I have prove of communication with mtn no ne got back to me .This is upsetting as this affect my credit score . WHY DID MTN STOP DEBITING MY ACCOUNT ??????????????
BM
Boitumelo M's update28 Aug 2017, 16:02
Reviewer Update
I have been handed over for collection for this matter .I'm still waiting to be to be told why they stopped debiting me they even blocked my number . I have prove of communication with mtn no ne got back to me .This is upsetting as this affect my credit score . WHY DID MTN STOP DEBITING MY ACCOUNT ??????????????