1 reviews | Active since Nov 2013
Bad Service
<p>I have had my contract with MTN (081****906) for over two years and never have I received a bill for Packet Data calls as I have WiFi at home and work. In June I received a bill for R727 for data use, when I qeuried this I was send my Data Validation sheet...which was such a eyeopener - apparently LTE is faster than ever adverised because I were able to download ********** 792 bytes within half hour? When I asked how this is even possible nobody could answer me, 12 days later and several calls nobody could still give me an answer.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********